I am an insured, how do I get a copy of my current certificate of insurance with TDC or PULIC?
Currently insured physicians, medical groups and ancillary staff may request a copy of their current certificate of insurance by calling 800-553-9293. The receptionist will forward the call to the appropriate agent or customer service representative for processing according to HIPPA standards. Requests may also by made in writing by faxing the request to us at 415-506-3031. Please include the physician or ancillary name and policy number.
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I am an insured how do I get a copy of my claims history with TDC or PULIC?
Currently insured physicians, medical groups and ancillary staff may request a copy of their current loss run or claims history by calling 800-553-9293. The receptionist will forward the call to the appropriate agent or customer service representative for processing according to HIPPA standards. Requests may also by made in writing by faxing the request to us at 415-506-3031. Please include the physician or ancillary name and policy number.
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I am in medical staff services and need to verify coverage for a TDC or PULIC insured.
Requests for verification of insurance by credentialing staff must be made in writing and should be accompanied by a signed release form from the TDC or PULIC insured. These requests can be made via facsimile at 415-506-3031.
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How do I reach my agent?
Our agents are assigned to our insureds based upon an alphabetical system. The fastest way to reach your agent is to call 800-553-9293 and have the operator transfer you. Simply provide your last name or policy number.
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I am a member of a group, how do I reach my group's agent?
Our agents are assigned to our insured groups based upon an alphabetical system. The fastest way to reach your agent is to call 800-553-9293 and have the operator transfer you. Simply provide your group's name or policy number.
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What about Locum Tenens?
For all policies renewing after 6/1/2005 The Doctors Company has instituted new rules concerning locum tenens coverage.
TDC-insured physicians and medical groups will now be responsible for tracking their own locum tenens usage, and are no longer required to inform The Doctors Company in advance of their locum tenens needs. Insured physicians and medical groups will however want to note the following general guidelines for this new locum tenens arrangement:
1. Each TDC-insured physician or ancillary (NP, PA, OD, CRNA) is allowed up to 30 locum tenens dates per policy year. Beyond 30 days, other circumstances would need to be reviewed by the underwriters.
2. One locum tenens replacement can work a total of 30 days per policy year for all policyholders combined on a policy.
3. The locum tenens replacement must be of like specialty/training/certification to the TDC-insured policyholder.
4. One locum tenens replacement can only cover for one TDC-insured physician or ancillary, respectively, per day.
Please refer to your new policy language for further details. It is important that the practice keep detailed records of locum tenens usage should The Doctors Company require a locum tenens audit review.
A downloadable form in pdf format detailing the changes tolocum tenens is availble here: Locum Tenens Rules
A downloadable form in pdf format for tracking locum tenens is availble here: Locum Tenens Tracking
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What about Tail Coverage?
Tail Coverage or Extended Reporting Periods offer additional coverage to a physician when they retire, leave a group or join a self-insured organization. Tail coverage can be purchased for an additional premium. Please contact your agent for more information about the process involved in acquiring tail coverage. Physicians who meet certain criteria will qualify for free tail coverage when they retire completely from the practice of medicine. Again, we invite you to contact your agent to discuss your needs and the eligibility requirements.
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I am insured through a carrier other than TDC or PULIC, how do I get information about my policy?
Please contact Kay Isola at 800-553-9293 extension 101. She is most likely the agent who handles your account.
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I would like to meet with the TDC risk manager.
For current or prospective insured physicians or medical groups who would like to know more about our risk management services or who would like to arrange a visit with the risk manager, please contact Brad O'Brien at 800-553-9293 extension 111 for assistance.
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I am interested in other types of coverage besides Malpractice.
For our other lines of insurance we invite you to contact us at 800-553-9293. The receptionist can direct your call to the appropriate agent for our other lines of insurance such as Workers' Compensation, Employment Practices Liability, Disability, Long Term Care, Life or General Liability.
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